Terms of service

In the event of any discrepancy between language versions, the Spanish version prevails.

1. Acceptance of these terms

By accessing and buying from this store, you agree to be bound by these Terms of Service, the policies referenced here and any additional applicable conditions. If you do not agree with any of these terms, you should not use this site or place orders on it.

2. Products and prices

All products are subject to availability. We reserve the right to limit the quantity of any product, to discontinue a product at any time and to change prices without prior notice, none of which affects orders that have already been confirmed.

3. Orders and payment

When you place an order, you confirm that the billing and shipping information you provide is correct. We reserve the right to refuse or cancel any order for reasons such as product availability, errors in the description or price, or suspected fraud. Payment is processed through the secure payment gateways integrated into this store (Shopify Payments and partner providers).

4. Shipping

See delivery times and conditions in our Shipping policy.

5. Returns and guarantees

See return and exchange conditions in our Refund policy. This cervical traction pillow is a wellbeing and comfort product, not a medical device: it does not replace the advice, diagnosis or treatment of a healthcare professional. If you have a diagnosed neck condition, check with your doctor before using it.

6. Intellectual property

All content on this site (text, images, logos, design) belongs to Rodrigo Cabezudo or is used with the appropriate authorisation, and is protected by applicable intellectual property law.

7. Limitation of liability

To the extent permitted by law, we will not be liable for indirect, incidental or consequential damages arising from the use of this site or our products, beyond what applicable consumer protection law provides.

8. Changes

We may update these Terms of Service at any time. Changes take effect as soon as they are published on this page.

9. Contact

For any question about these terms, write to us at rodeiishop19@gmail.com.